Shipping & Deliveries

Upon approval and verification of credit card information, all in-stock orders will be processed for shipment. Inconsistent data and billing information may delay your order, so please double check your information. Certain orders may require special processing due to limited quantities on particular items. Alan Decor will notify customers who have placed orders for these "out of stock" items.

In stock items usually ship within 3 to 7 business days. Arrival time is generally 7 to 30 business days depending on your location. However, some items have longer lead times, including custom orders that may take up to 14 weeks. These dates are estimates only and Alan Decor cannot be held responsible for additional delays due to customs, manufacturing delays or shipping carriers.

Customs duties and fees may apply for some items. In this case the buyer is responsible for paying these related customs duties and fees for the purchased item(s).

Please note that all shipments must be inspected for damages upon delivery by the receiver, regardless of who the receiver is. All damage claims must be received within 72 hours of receipt or they will not be honored.

Shipping costs of the ordered products are calculated during the checkout process. We may offer free shipping for orders over $75 as advertised on the site and confirm during the checkout process. Please note deliveries cannot be made to a P.O Box. A valid street address is required for the shipment. We ship to the 48 contiguous states only and currently do not ship to HI and AK. 

Any items that are shipped to the State of California will be charged the current California State sales tax rate. No sales tax will be charged for orders shipped outside of California.